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We ship worldwide!
Unique hand-painted pottery
Shipping with DHL
Designed in Holland
Current language EN

FAQ

After receiving the products, you have 14 days to redeem the agreement without giving reasons and return the product. The possible shipping costs are for your own account.

Return address:
Heinen Delfts Blauw
t.a.v. Retouren
Industrieweg 7
3881 LB Putten
The Netherlands

You can also return the product in one of our stores in Amsterdam, Delft or Putten. (Unless they are temporarily closed)

In case of damage, we would like to receive a message within 5 days of receipt of your package. You can send this to the e-mail address below; including the following information.

info@heinendelftsblauw.nl
- Your order number
- A photo of the broken/damaged product.

We will then provide a replacement product.

We are responsible for the product during shipment. The warranty expires when you have received the product.