After receiving the products, you have 14 days to redeem the agreement without giving reasons and return the product. The possible shipping costs are for your own account.
Heinen Delfts Blauw
3881 LB Putten
You can also return the product in one of our stores in Amsterdam, Delft or Putten. (Unless they are temporarily closed)
In case of damage, we would like to receive a message within 5 days of receipt of your package. You can send this to the e-mail address below; including the following information.
- Your order number
- A photo of the broken/damaged product.
We will then provide a replacement product.